Tier 1 Compliance Solution - General Insurance

Course overview

No longer available for new enrolments

Do you want to be able to provide general or personal advice in Tier 1 in General Insurance (personal sickness and accident insurance)?

This online course meets the education requirements of ASIC Regulatory Guide 146 (RG146) for providing general and personal advice with Tier 1 General Insurance products and services. The course includes generic knowledge, insurance knowledge and specialist insurance knowledge.

For more information, please refer to the subject outlines.

NB: Tier 1 General Insurance Personal Advice includes both general and personal advice

Subject information

1 Learning Outcomes

Upon successful completion of the General Advice subject, individuals should be able to:

understand the role and responsibilities of a Tier 1 adviser in the Australian financial services industry
explain the features, benefits and risks of personal sickness and accident insurance
determine when a client needs general advice or personal advice
apply appropriate communication skills to build relationships with clients

Upon successful completion of the Personal Advice option, individuals will be able to demonstrate all of the above learning outcomes for General Advice, and will also be able to:

provide Tier 1 general advice and personal advice for personal sickness and accident insurance

2 Topics

General Advice comprises one (1) subject with five (5) topics:

Topic 1: The financial services industry
Topic 2: General insurance products
Topic 3: Work well with clients
Topic 4: Managing disputes
Topic 5: Tier 1 general advice – adviser skills

Personal Advice comprises one (1) subject with six (6) topics including:

Topic 1: The financial services industry
Topic 2: General insurance products
Topic 3: Work well with clients
Topic 4: Managing disputes
Topic 5: Tier 1 general advice – adviser skills
Topic 6: Tier 1 personal advice – adviser skills

3 Units of Competency

Tier 1 General Insurance General Advice

There is one (1) elective unit of competency awarded for the successful completion of this subject:

FNSASICO503 Provide Tier 1 general advice in general insurance

Tier 1 General Insurance Personal Advice

There are two (2) elective units of competency awarded for the successful completion of this subject:

FNSASICO503 Provide Tier 1 general advice in general insurance
FNSASICN503 Provide Tier 1 personal advice in general insurance

4 Industry recognition

If you wish to apply for CPD points so your Kaplan Professional course counts towards your membership with the relevant industry body, you will need to supply the industry body with a copy of your transcript listing the units of competency.

Duration

1 Tier 1 General Insurance General Advice

Individuals have a total of:

12 weeks to complete the learning and assessment requirements for Tier 1 General Insurance General Advice from their initial activation date.
An additional four (4) weeks resubmission time – if an individual reaches the end of their initial enrolment period and has been deemed not yet demonstrated in one or more assessment items, then an additional 4 weeks will be granted, provided the individual attempted all assessment tasks during the initial enrolment period. This time can be used to resubmit a written and oral assignment or re-sit an exam. There is no fee for this extension.

Therefore, if an individual completes the learning and assessment, and the resubmission time is granted, the duration will be 16 weeks.

Subject	Duration
Tier1GIGA – Tier 1 General Insurance General Advice	12 week course work 4 weeks resubmission time as outlined above

The amount of training for this subject may be up to 15 hours per week. The amount of training is the hours an individual can expect to spend to complete their course work and assessments.

In addition to the amount of training, individuals who are new to industry or vocational training could need up to 5 hours per week known as unsupervised hours. These additional hours are for study skills or further research. For example, an individual not working in industry would need more time to review industry websites that are usually introduced in workplace compliance training.

Individuals working in industry may be able to complete the subject requirements in a shorter timeframe or less hours per week.

Additional study-related fees apply to formal extensions and re-enrolments. Please refer to the Vocational Education Fees schedule found here.

Please also refer to our Vocational Education and Training (VET) Enrolment Terms and Conditions here or our Student Handbook here for important information on:

Subject activation and completion timeframes
Extensions
Subject re-enrolment

2 Tier 1 General Insurance Personal Advice

Individuals have a total of:

12 weeks to complete the learning and assessment requirements for Tier 1 General Insurance Personal Advice from their initial activation date.
An additional four (4) weeks resubmission – if an individual reaches the end of their initial enrolment period and has been deemed not yet demonstrated in one or more assessment items, then an additional 4 weeks will be granted, provided the individual attempted all assessment tasks during the initial enrolment period. This time can be used to resubmit a written and oral assignment or re-sit an exam. There is no fee for this extension.

Therefore, if an individual completes the learning and assessment, and the resubmission time is granted, the duration will be 16 weeks.

This subject includes both general and personal advice.

Subject	Duration
Tier1GIPA – Tier 1 General Insurance Personal Advice	12 week course work 4 weeks resubmission time as outlined above

The amount of training for this subject may be up to 15 hours per week. The amount of training is the hours an individual can expect to spend to complete their course work and assessments.

In addition to the amount of training, individuals who are new to industry or vocational training could need up to 5 hours per week known as unsupervised hours. These additional hours are for study skills or further research. For example, an individual not working in industry would need more time to review industry websites that are usually introduced in workplace compliance training. Individuals working in industry may be able to complete the subject requirements in a shorter timeframe or less hours per week.

Additional study-related fees apply to formal extensions and re-enrolments. Please refer to the Vocational Education Fees schedule found here.

Please also refer to our Vocational Education and Training (VET) Enrolment Terms and Conditions here or our Student Handbook here for important information on:

Subject activation and completion timeframes
Extensions
Subject re-enrolment

Assessment

The assessment tasks for these subjects are listed below.

Tier 1 General Insurance General Advice

Topic	Assessment	Assessment Detail
Topics 1 - 5	1 Exam	Supervised, open book multiple choice examination, four (4) attempts.
Topics 1 - 5	1 Oral Assignment	Oral assignment — two (2) attempts • Oral questions and role play. The mode of oral assessment is by audio recording. As part of the subject requirements, individuals will need to find a volunteer to assist with their tole play in the oral assignment.

Individuals may attempt the exam and/or submit their oral assignment at any time if they believe they are adequately prepared.

Individuals must be deemed competent in all assessment items, including demonstrating competency in all of the exam questions, in order to be awarded their qualification or subject.

Individuals who complete this subject will receive a statement of attainment.

To learn more about what to expect when completing an oral assignment using audio please click here.

Tier 1 General Insurance Personal Advice

The subject includes both general advice and personal advice. Units of competency are co-assessed by topic within this subject as follows. The units of competency are co-assessed as listed earlier in ‘Units of competency’ in the Subject Information tab.

Topic	Assessment	Assessment Detail
Topics 1 - 6	1 Exam	Supervised, open book multiple choice examination, four (4) attempts.
Topics 1 - 6	1 Written and Oral Assignment	Written and oral assignment — two (2) attempts • written — short answer questions, case studies • oral questions and role plays. The mode of oral assessment is by audio recording. As part of the subject requirements, individuals will need to find a volunteer to assist with their role play in the oral assignment.

Individuals may attempt the exam and/or submit their written and oral assignment at any time if they believe they are adequately prepared.

Individuals must be deemed competent in all assessment items, including demonstrating competency in all of the exam questions, in order to be awarded their qualification or subject.

Individuals who complete this subject will receive a statement of attainment.

To learn more about what to expect when completing an oral assignment using audio please click here.

Refer to the subject outline in the Course Overview tab for more information.

Kaplan Professional’s exams

You can sit your exam while being supervised in your workplace or with online supervision via Zoom at a suitable location.

Click here for more information about Kaplan Professional exams.

Entry Requirements

There are no entry requirements for Tier 1 General Insurance.

However it is recommended that individuals complete Tier 2 General Insurance Personal Advice for underpinning knowledge. It is also recommended that individuals are working in the insurance industry.

Individuals are required to be aged 18 years or older to enrol in these subjects.

Language, Literacy and Numeracy (LLN) requirements

This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities and at times engage in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.

If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or email mail@kaplan.edu.au.

Computing technology and skills requirements

In order to complete your studies with Kaplan Professional, you’re assumed to have the following skills and access relating to technology.

This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities and at times engage in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.

If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or email mail@kaplan.edu.au.

In order to complete your studies with Kaplan Professional, you’re assumed to have the following skills and access relating to technology.

Enrolment Information

1 Enrolment

You may enrol at any time and begin studying immediately on enrolment.

Enrol now

2 Delivery

This course is delivered online.

Kaplan Professional’s online learning portal, KapLearn enables the provision of innovative, interactive learning resources and support. KapLearn can be accessed anywhere at any time using a computer or mobile device that has internet access.

KapLearn is the access point for subject notes, supplementary learning material, practice activities and assessments. KapLearn is also the access point for ongoing support. The ‘Ask your tutor’ forum provides continuous technical support from subject matter experts.

Corporate clients should contact our Corporate Solutions Representative 1300 728 505 to discuss face-to-face delivery options and how we can tailor our training to your business needs.

3 Recognition of Prior Learning (RPL)

Individuals may be able to obtain Recognition of Prior Learning (RPL) for a Kaplan award subject based on their previous study and/or work experience. To do this, individuals must submit evidence that demonstrates they have already met the requirements of the subject through these other means.

Evidence can take many forms, such as information about approved study, information about work experience, certificates, transcripts or other credentials.

To find out if you are eligible for RPL, refer to our Credit Transfer and Recognition of Prior Learning (RPL) page.

4 Pathways

Individuals may progress to the FNS41420 Certificate IV in General Insurance and/or to a diploma qualification.

Policies

Student policies

Individuals who enrol in a Kaplan Professional course are bound by our published policies, including the policy that sets out our rules for assessment. Individuals can review these policies here. The policies also assist individuals when their study program does not go as planned and they need extra support.